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Cupron Ireland Sales
Returns / Post & Packing :
Returns / Post & Package Charges

Shipping Charges


    Cupron Ireland Irish  Customers Cupron UK Uk Customers Cupron Global SalesGlobal Customers
(Europe & Worldwide excluding Uk & Ireland)
Pillowcase    €2.35 £2.50  €2.95
Eye Mask
   €1.35 £1.25  €1.95
Gloves    €1.35 £1.25  €1.95
Socks    €1.35 £1.25  €1.95
Towels    €3.95 £4.95  €4.95
Robes    €8.75 £9.95  €9.95


Returns

We standby all our products and we hope you love them as much as we do but in the case where a return is necessary please follow the following guidelines. Please return the goods in packaging and a full refund will be sent less p&p for items purchased within 35 days. Items should be sent to

Cupron Ireland Ltd, Birchpark, Whitegate, County Clare, Republic of Ireland



Cooling Off Period

In compliance with the EU Distance Selling Directive and Consumer Protection (Distance Selling) Regulations Cupron Ireland allows the return of Goods within a period of 7 Working Days.

This law and the rights detailed below apply to all transactions within Ireland for customers in the UK and the EU, where the customer does not meet the seller in person.

The law allows you a 7-day "cooling off" period. During that time you have the right to cancel your contract and to obtain a full refund.  The 7 days will begin from the time you receive our confirmation of purchase. During that time you may cancel without a reason. Let us know by the quickest means: email, / telephone (we will return the call if you reach our voicemail and leave your number - but landlines only please, no mobiles.)  Please also confirm your request by letter sent by regular mail to our postal address in Ireland. If you claim a refund within the 7-day "cooling off" period we will let you have that refund within 30 days.

Any refunds of moneys paid by credit/debit card will be refunded to the same card.  Paypal payments will be refunded via Paypal.  Non-card payments will be refunded by the most convenient means at our discretion - normally by cheque.

If you are outside the UK or EU the Distance Selling Regulations do not apply and there is no statutory requirement for a refund.

The item must be returned in “perfect resellable condition” and is returned at the customer’s cost (as per normal return guidelines).



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